Terms & Conditions

Terms and Conditions of Service

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Last updated: 16th August 2025

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These Terms and Conditions (“Terms”) govern the provision of services by [Company Name] (“we”, “us”, “our”) to customers (“you”, “your”). By engaging our services, you agree to these Terms.

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1. Services Provided

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We provide testing and inspection services, including but not limited to:

• Firetrace systems

• Fire doors

• Dry risers

• Gas suppression systems

 

We reserve the right to modify, update, or withdraw any service at our discretion.

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2. Quotes and Pricing

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• All quotes provided are valid for [insert number] days from the date of issue.

• Prices are exclusive/inclusive of VAT (change as appropriate).

• We reserve the right to revise pricing if the scope of work changes or unforeseen circumstances arise.

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3. Booking and Cancellations

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• Services must be booked in advance through email or phone.

• Cancellations must be made at least [insert timeframe, e.g. 48 hours] prior to the scheduled service date.

• We reserve the right to charge a cancellation fee if notice is not given.

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4. Warranty

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• We provide a warranty of [insert period, e.g. 12 months] on workmanship from the date of service completion.

• This warranty does not cover defects caused by misuse, neglect, unauthorised alterations, or failure to follow recommendations.

• Any products supplied are subject to the manufacturer’s warranty terms.

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5. Liability

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• Our liability is limited to [insert limit, e.g. the total fees paid for the relevant service].

• We are not liable for indirect, incidental, or consequential losses, including but not limited to business interruption, loss of profits, or loss of data.

• Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, or for fraud.

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6. Customer Responsibilities

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You agree to:

• Provide access to the site and facilities necessary for our team to perform the services.

• Ensure compliance with all relevant health and safety requirements.

• Accurately provide all necessary information regarding your systems and site.

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7. Intellectual Property

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Any reports, certificates, or documentation produced by us remain our intellectual property until full payment is received.

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8. Right to Amend Services and Terms

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We may update or amend these Terms and the services offered at any time. Any significant changes will be communicated in writing.

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9. Force Majeure

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We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, or supply chain disruptions.

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10. Governing Law

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These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

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11. Contact Details

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If you have any questions about these Terms, please contact us at:

Profire Renewables
Email: simon@profirerenewables.co.uk
Phone: [Insert phone]
Address: [Insert address]